Tesla Is Recalling 11000 Model X SUVs Due to a Seat Issue

Posted October 14, 2017

The problem only affects Model X vehicles built between October 28, 2016 and September 1 with a second row seat that folds down flat. Tesla informed that as per their estimate, only 3 percent of recalled vehicles have an issue with the seat cable.

In the past two months, we have conducted roughly 40% of the Takata airbag recall repairs via mobile service, and customer satisfaction results for our mobile service offering are consistently above 97%.

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The recall affects Tesla Model X vehicles across the globe, and if your auto is on the list then you should have already been notified by the firm - if not you might need to check your spam folder and missed calls list, just to be sure.

The Model X has suffered quality issues in the past, but the voluntary recall reiterates a notable habit of Tesla to act quickly on even minor issues, even after just a single incident.

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It's important to stress that this recall is voluntary, and that means it can't be too serious. The problem, which was discovered in internal testing, involves incorrectly adjusted seat cables. In the spring of previous year it recalled 2,700 Model X SUVS because of locking hinge in the third-row seats that didn't work.

Tesla says certain cables in affected seats may not have been tightened correctly, which prevents the left seat from locking in an upright position. Tesla's going to use mobile fix services for this job. There are no parts required for this inspection, and the adjustment will take only about 10 minutes to complete. We will be contacting you soon to schedule this according to your preference. There haven't been any reports of seat issues in the field.

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"Until then, there is no issue with continuing to drive your Model X", Tesla wrote in the email. Model X has received the highest rating in every category and subcategory in independent safety tests conducted by the National Highway Traffic Safety Administration, and we continue to conduct our own internal testing to ensure that Model X remains the safest SUV in the world.