Apple to replace some MacBook Pro faulty batteries

Posted April 22, 2018

Cupertino tech giant Apple has announced that the company is rolling out a battery replacement campaign for some selected non-Touch Bar 13-inch MacBook Pro. "If your 13-inch MacBook Pro (non Touch Bar) has an eligible serial number, Apple will replace the battery, free of charge". Eligibility for the battery replacement program is linked to the serial number of the laptop. Apple will cover machines under this program for the first five years after the retail sale of the unit. The company later apologised and lowered the price of battery replacements for affected models to $29 from $79.

In order to find your MacBook's serial number, you can click on the Apple logo given in the Menu Bar followed by selecting "About this Mac", now scroll towards the bottom of the information window. The issue doesn't affect models with the Touch Bar. It is worth noting that you should backup all your data before giving it for the replacement. After that, it's a matter of 3 to 5 days for service to take place.

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Affected laptops need to be taken to either an Apple Repair Centre, an Apple Retail Store, or an Apple Authorized Service Provider. Apple says hardware warranties remain unaffected by the policy update.

The customers who have already paid for the battery replacement will be eligible for a refund, Apple said.

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Hat tip to Actualités Apple for spotting the new battery replacement program, which is also available in Canada.

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